Which Bank Is Better??*********?Im looking into getting a new checking/savings account. Which bank would be best? I live in Michigan. Thanks!! | |
Which Bank Is Better??*********?Im looking into getting a new checking/savings account. Which bank would be best? I live in Michigan. Thanks!! | |
Can't recommend a specific bank to go to, but I can recommend a bank to stay away from...Bank of America.
Personal experience
- 3 out of 5 customer "dis-service" reps have a bad attitude. Don't listen to customers, talk over you, treat you like a child. Actual exchange - BoA: "Are you REALLY sure that you want to do that?", Customer: "Yes", BoA: "Are you sure? Anything we can do to change your mind?", Customer: "Yes, I'm sure. No, please, pretty please, with sugar on top..CLOSE MY ACCOUNT", BoA: "What if we did .....")
- They make it extremely difficult to access your own money (certified checks) even though you have way more than enough to cover. They want to keep your money as long as they can (see above).
- On the same call, every different "dis-service" rep you speak with will ask you for the the exact same information you entered into the automated call system and provided to the last rep (BoA: "The call system and my 'dis-service' computer are not linked" or "I don't have access to the information you provided to the other rep who just transferred you").
- Paltry interest rates.
Recommend you find a bank that has free checking, and reimburses you for ATM withdrawals. If you can find one that also has some kind of rewards program, all the better.
As for a savings account, I'd recommend going with an online (INGdirect, Emigrant, HSBCdirect etc) bank as they offer the highest interest rates (I think HSBCdirect is offering 6.0% right now for new money accounts). There is no problem with having multiple bank accounts.
Bank of America, by far. Can't believe they don't have a branch in MIchigan. Their service is great and trustworthy.