I'm going to visit a bank (for management report) What questions should I ask the manager?I'm going to visit a bank with other group members. We'll be taking an interview of the manager. I need to make a questionnaire. What specific questions should I ask that are effective for the report (planning, organizing, leading, controlling)? This is a university assignment. | |
What is the bank's financial condition?
What are their capital ratios? Are they well capitalized?
How is the bank's loan portfolio, and are their NPAs affecting their lending capabilities?
What's the bank's liquidity position (as this could also affect their lending capabilities)?
Is the Bank covered by FDIC insurance?
What is the bank's operating profile?
Is the bank national, regional, or local (as this may impact where the decision-makers are also)?
Is the bank oriented towards business or consumer customers or both, and is their focus right for your needs?
What is the experience level of the bankers, which is especially important if you have complex financials.
Does your bank focus on customer service or is it more focused on transactional types of relationships such as access to ATM machines and online banking?
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When will you stop charging your customers irrelevant bank fees?
