How long before Dish Network debits the cancellation fee from the bank?


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We bit the bullet and decided to pay the early termination fee to cancel our Dish Network service. They told us they would immediately charge the fee to the card on file, which is our current debit card. It has been a month now and we are still holding the funds waiting for them to take it. They also said the...


Answer (1):

Kimberly

Hi there! My name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to help you today and answer your questions. The first Auto-Collection attempt of the Early Termination fee is made on the 50th day after cancelling your account. The $17.00 charges for the return shipping label are applied to the account as soon as we receive back the equipment, if our return labels were used. I'd be happy to review your account and provide you detailed information regarding your situation. Feel free to reach me at: [[email protected]] with your account information or to call us at: 1800-333-3474 to have a representative look into this for you.

Kimberly Escobar
Social Media Representative
DISH L.L.C